FREQUENTLY ASKED QUESTIONS
Most events at The Vermont will be general admission standing room only. However, we do have LIMITED seating upstairs in our VIP mezzanine. Specific tickets are required for these seated areas for some events. Other times, access to these seated areas can be acquired by purchasing concession packages from our bar once you arrive.
We take security at the Vermont Hollywood seriously for all of our guests. The following are not allowed inside the venue:
- Weapons (including mace, pepper spray and Swiss army knives) as well as any items that can be perceived as weapons.
- Gum, candy, outside food and liquids (including water)
- Drugs, drug paraphernalia, unneeded medication
- Backpacks, oversized bags and luggage
- iPads, laptops, tablets and selfie-sticks
- Balloons, banners and flags
- Pens, pencils and markers
- Skateboards and scooters
As a venue, we do not have a mask policy, but please make sure to check for any COVID regulations on the show page before you purchase your ticket, as each event promoter might have their own policies in place for their events.
We highly encourage our patrons to use the Metro Red Line which drops you off directly across the street from the venue at the Vermont/Santa Monica station. We also suggest ride share services like Lyft or Uber or other public transportation.
For select events, valet services will be available directly outside our main entrance.
While every show is different most often live band events begin one hour after doors open with the first act on stage for about 30 minutes. About 15-20 minutes later, the next act hits the stage for about 30+ minutes followed by the headliner. Headliners will perform for about 60-90 minutes.
We encourage everyone to get to the venue as close to door time as possible, so that you have ample time to check in with your ticket, go through a security check point, purchase drinks & food, use the restroom, & get a good spot to view the performances. Please note that we kindly request that ticket holders do not line up more than an hour in advance of door time. If you line up any earlier, you will be asked to leave and come back closer to door time.
To check if you’re on the guest list, visit our box office located at the front of the venue, & present a valid photo ID. Please note: No ID, no admissions and we make no exceptions.
All tickets can be purchased through our Events page. We strongly advise you to never purchase tickets from other providers or individuals as there is a high probability that those tickets will be counterfeit. We do not allow entry or provide refunds for counterfeit tickets.
Yes! If the event is not already sold out, you may purchase tickets from our box office during the night of the show. Please note our box office only accepts credit cards and we do not sell advance tickets for future shows, just the show happening that night.
We are a cashless venue so all food and drink must be purchased using major credit cards, including VISA, Mastercard and AMEX.
Yes, we are proud to feature a limited menu at every event.
It depends. Each event will state on the show page if it will welcome people of all ages, or if there are some restrictions (18+ or 21+). Please be aware of these restrictions before purchasing your tickets. Children under 3 are free and do not need a ticket, but we do not encourage bringing children to our events. If you have no choice, we do require all children to wear some sort of hearing protection when they are inside the venue.
No. Once you leave the venue, you will not be allowed back into the event.
You cannot smoke inside the venue, but we do have an outdoor patio where you can smoke.
The photo policy changes each night depending on the headlining artist. Smart phones and point & shoot cameras (non-professional) are typically allowed, but SLR cameras (professional w/removable lens) will require a photo pass that is only approved by the artist’s management team. We highly encourage everyone put their cameras away & enjoy being in the moment!
Absolutely no video cameras allowed without a video pass approved by the artist’s management team.
If you need assistance, we are here to help you enjoy the show in the best possible way. Please contact us in advance of the show so we may best accommodate your needs. If you are in need of additional accessibility regarding a sign language interpreter we request that you contact us with in a minimum of 7 days in advance of the show date in order for us to be able to try to meet your needs.
We do not engage directly with booking artists. We work with promoters who contract the performers for our stage so please reach out to those promoters for a chance to play our venue.
Interested in renting out one of our terrific venue spaces for a private event? Please contact us and provide as much information as possible and we will reach out right away to discuss your event.